Save 10% Off Your First Order When You Join The Laurastar Club. Join Here
Now you can trade in your old Laurastar iron for a new Laurastar at a discounted price when you trade your old iron in on a new model. Trade & Save is available online or in-store. The rebate is determined by the new model you purchase & calculated off RRP. (not sale prices)
*Terms & Conditions: Trade & save offer is not available in conjunction with any other offer. One trade in per new sale. If you trade in on sale prices you will be rebated the trade in amount from RRP not the sale price. Note: You have 60 days to return your old appliance to claim the trade in rebate. Ends 30 JAN 2025.
Select the model you currently own, this information can be found on the silver sticker on back or underneath the boiler.
Then, select the NEW model you would like to trade into. This will then show the actual trade in rebate you will receive. Note rebates are applied on RRP not on any sale prices that may be on offer. Only one trade in per new sale.
Enter the 12 digit serial number as listed on the silver sticker. SERIE.
Process the order and make payment at checkout, you pay full RRP (specials pricing is not applicable during trade ins) If you purchase a product that is on sale the trade in rebate will be calculated off the RRP less the sales price you paid.
The new Laurastar is sent out to you with a box & instructions on how to return the old one.
Pack the old iron/boiler (not the board) into the provided box
Take this to your closest Australia post using the “Reply Paid” label we provided with your order. You have 60 days to return your old appliance & claim the rebate.
When we receive the old appliance we will rebate the agreed trade in amount as shown on your sales invoice to the payment method you used. Note the rebate applied is off the RRP not any sales prices shown on our website. Only one trade in per new sale. Rebate valid for 60days from purchase date.
Yes you can please visit one of our showrooms or call us on 1800 999 910 during business hrs Or you can speak with our chat team on messenger through our website. https://www.laurastar.com.au/customer-service/factory-outlets/
Please see attached a compare chart for both our LIFT steam stations range and Ironing systems range
Laurastar steam station irons: Download LIFT Compare Chart
Laurastar ironing systems: Download Ironing Systems Compare Chart
If you require further information please call us on 1800 999 910 or speak with our chat team online.
When we receive the old appliance back, we only need the boiler & iron, we will arrange a rebate for the trade in value. You have 60 days from the original purchase date to return the old appliance and claim your rebate.
This will be paid to the same payment method you used when you purchased the new model. It normally takes 5-7 business days.
When we send the new Laurastar, we will include a box & an Aus Post Reply Paid label. Please pack the old iron & boiler (not the board) into this box, label it and take it to Aus Post.
There are no shipping charges for the return.
We don’t require the ironing board back just the boiler & iron that is attached together. We recommend putting out the ironing board for council hard rubbish collection.
All old appliances are recycled not resold
You can if you want to but please note they may not be compatible with the new model.
Wish you bought a Laurastar? Now you can trade & save any other brand of steam station and receive a $200 rebate off the RRP of a new LIFT or LIFT Xtra steam station iron.
Trade in other brand irons here.
